Be prepared for a power outage

To report an outage, call TCEC at 580.652.2418. Before you call, be sure to check your main breaker or fuse disconnect at the house or on the meter pole, and look to see whether your neighbors have power.

Use our outage map to view current outages.

If your lights go off during a storm, be prepared for the power outage. Assemble supplies to have on hand rather than rushing around when the storm is coming and waiting in long lines for milk or bread. Rotate your supplies to keep them fresh and use the following checklist to prepare for power outages.

Backup Power using Generators

Some members may choose to install a standby generator for backup power during an outage. Backup or standby generators that are connecte to your home's electrical system can turn into lethal hazards for lineworkers. To help ensure the safety of our lineworkers, have a professional install a double throw switch and notify TCEC of the generator installation. If you use a portable or standalone generator that is not connected directly to your home's electrical system, you do not need a special switch or to notify TCEC but you should be aware of other personal safety considerations. See our Generator Safety page or our Generator Safety brochure for more information.

Stay Weather Aware

Download our free weather radio smartphone app to stay aware of weather conditions wherever you go. You can also view the weather radar for our area.

Touchstone Energy Weather Connection
Android or Apple
Use Co-op Code 8005223315 to unlock full functionality of the app.

Have Plenty of Food

  • Keep a 3- to 5-day supply of drinking water in plastic bottles. Plan on at least 1 gallon of water per person, per day.
  • Store a manual can opener with enough nonperishable foods for 3 to 5 days. Canned meats, tuna fish and peanut butter are good foods to store. Don’t forget pet foods!
  • Conserve water by using paper plates and plastic utensils.
  • Have a camp stove or grill for outdoor cooking.

Stay In Touch

  • Have a portable,battery-powered radio and alarm clock.
  • Have one non-portable phone that will work even if power is interrupted.
  • Plan where to meet and how to communicate with family members if separated.
    Keep essential family member contact information near your phone, in your wallet, and in your glove compartment.

Keep Things Going

  • Keep plenty of gas in your car.
  • Keep extra batteries, matches, propane, charcoal and firewood.

Stay Happy, Healthy and Warm

  • Coordinate with neighbors for care of the elderly and disabled living alone.
  • Maintain a supply of prescriptions, nonprescription drugs, vitamins and special dietary foods.
  • Playing cards, books, drawing and writing supplies, and board games help pass the time. If you have a video camera and tapes, your family can make a storm documentary.
  • Keep sanitary and personal hygiene supplies replenished. Premoistened cleansing towelettes are useful and help conserve water.
  • Use plastic trash bags and ties for garbage.
  • Put first-aid kits in your home and car.
  • Make sure you have cold weather clothing, foul weather gear, blankets and sleeping bags.
  • Consider purchasing alternative UL-approved heating devices. For example, a fireplace insert or woodstove will keep the heat in your home instead of up the chimney.
  • Use flashlights and other battery-operated lighting instead of candles.
  • Keep fire extinguishers fully charged.
  • Fill your bathtub with water for bathroom use before the storm (if you have a well).